Serving Richmond, Indiana Since 1971

Guarding What Matters Most at Reid Hospital

Professional security services dedicated to protecting patients, healthcare workers, and visitors around the clock at one of Richmond's most trusted medical facilities.

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24/7 Continuous Coverage
500+ Daily Encounters Managed
100% Commitment to Safety
Reid Hospital security officer standing at entrance
Certified & Licensed State-authorized security personnel
What We Do

Comprehensive Security Solutions

From access control to emergency response, our security team provides layered protection tailored to the unique demands of a healthcare environment.

Access Control & Monitoring

Strategic management of entry points throughout Reid Hospital, ensuring only authorized personnel access sensitive areas while maintaining a welcoming environment for patients and visitors.

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24/7 Patrol & Surveillance

Round-the-clock patrols and CCTV monitoring across all hospital grounds, parking structures, and perimeter areas — providing continuous vigilance regardless of the hour.

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Emergency Response

Trained security staff ready to respond swiftly to medical emergencies, code blue activations, violent situations, and other critical incidents with coordinated hospital protocols.

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Visitor & Patient Safety

Dedicated attention to the safety and well-being of everyone on hospital grounds, including vulnerable patients, confused visitors, and healthcare professionals on shift.

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Incident Documentation

Thorough reporting and documentation of all security incidents, maintaining detailed records for hospital administration, law enforcement coordination, and regulatory compliance.

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Parking & Perimeter Security

Secure parking areas and building perimeters with regular patrols, lighting monitoring, and coordination with local law enforcement to ensure safe access to the hospital campus.

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Reid Hospital building exterior at dusk
Well-lit hospital corridor with security presence
50+ Years of Service to
Richmond Community
About Us

Dedicated to Protecting Richmond's Healthcare Heritage

The Reid Hospital Security Office serves as the first line of defense for one of Randolph County's most important healthcare institutions. Located at 1200 Reid Parkway, our security team works alongside hospital administrators, nursing staff, and emergency services to maintain a secure environment where healing can thrive.

We understand that hospitals are unique environments — places where people come in their most vulnerable moments. Our security approach balances vigilance with compassion, ensuring that safety measures never compromise the dignity and comfort of patients and their families.

State-licensed and background-checked officers
Trained in de-escalation and crisis intervention
Integrated with hospital emergency action plans
Regular collaboration with Richmond Police Department
Why Trust Us

Built on Experience, Driven by Purpose

01

Healthcare-Specific Training

Our officers receive specialized training in hospital security protocols, patient interaction, and medical facility emergency procedures that go beyond standard security certification.

02

Community-Rooted Presence

As part of the Reid Hospital family, our security team understands the Richmond community we serve — building familiarity and trust with patients, families, and staff who return day after day.

03

Technology-Forward Approach

We leverage modern surveillance systems, access control technology, and communication tools to maintain comprehensive situational awareness across the entire hospital campus.

04

Compassionate Enforcement

In a healing environment, security presence must be firm yet humane. Our team is trained to handle difficult situations with professionalism, empathy, and respect for patient dignity.

Our People

Meet the Security Team

Professional, dedicated, and locally rooted — our security officers bring years of combined experience in healthcare and law enforcement environments.

Security team member in professional attire

Security Lead

Security Supervisor

Oversees daily security operations at Reid Hospital, coordinating shift schedules, training programs, and emergency response protocols.

Security team member on patrol

Night Shift Lead

Overnight Security Lead

Manages overnight security operations, ensuring the hospital remains secure during the quietest hours when staffing is at its leanest.

Security team member at desk

Access Control Specialist

Front Desk & Access Control

Manages visitor check-in, badge issuance, and access point monitoring at the main entrance, serving as the first point of contact for all guests.

Your Safety Is Our Mission

Whether you're a Reid Hospital patient, a family member, a staff member, or a visitor to the Richmond area — our security office is here to ensure your experience is safe, comfortable, and worry-free. Reach out to us anytime.

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Get In Touch

Contact Our Security Office

Have a question, concern, or need to report an incident? Our security office is available around the clock. Reach out by phone, visit us in person, or send a message through our contact form.

Address 1200 Reid Pkwy, Richmond 47374-1158
Phone (765) 983-3200
Hours 24 Hours / 7 Days a Week

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Thank you for reaching out. Our security office will respond within 24 hours during business hours. For urgent matters, please call us directly at (765) 983-3200.

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